We’re a friendly bunch here at Cap2! It’s why we’re known as the happy people behind the helpful software.
This week, it’s the Support team’s turn to take the Cap2 limelight. We’re delighted to introduce James, Hazel and Sam. Aside from helping you on the end of phone calls and answering your tickets online, the trio are also a hugely valued part of the Cap2 team.
GM Daniel Haywood gives us the low-down on the Support team.
‘The Support team here at Cap2 are vitally important in helping our customers make the most of CoursePro. The team commit their time to helping customers through any issues they might have and genuinely care about the people they’re helping, they really go out of their way to help.’
So, what makes our Support superstars tick!?
‘I’m a big Oasis fan and when I’m away from helping our lovely customers here at Cap2, I really enjoy playing the guitar. Living near to Glastonbury means that I get the chance to go to some of the brilliant music festivals around the area. Working at Cap2 is great, the team ethos and happy environment here makes the company really special.’
‘I’m a real horsey-person, I love riding and looking after horses, it’s been a passion of mine since I was very very small! Working at Cap2 is great because the customers really mean something, they’re making lives better by getting kids into sport, so giving them the help that we do feels really good.’
‘When you first come to Cap2 it hits you straight away that everyone is working together. We really just want to help the customers we serve to build and improve their business. I’ve recently made two big decisions, one was to join Cap2 in May, the other was to take part in a triathlon! The triathlon was definitely the scarier decision!! Wish me luck.’
The Support team are always happy to receive your questions and queries. We hope this helps to put a face and character to a name! The team are available Monday-Friday, 9.00am – 5.30pm on 03301 280 971 or via firstname.lastname@example.org.
COVID-19 UPDATE: We are working from home, but it is otherwise business as usual and you can reach us via email at email@example.com with any sales enquiries or firstname.lastname@example.org if you are an existing customer requiring assistance. Our business hours are 9am – 5pm (BST) Mon – Fri. Stay safe and we look forward to speaking with you.