The Rio Games have been meteoric, with more than 85 records broken and no less than 20 of those being smashed in the pool, this year’s show-stopping summer of sport has been worth a watch (or 10..)! From Adam Peaty’s lightning 100m Breaststroke to Andy Murray’s record consecutive Tennis Golds, Jade Jones’s epic Taekwondo Gold and Laura Trott’s […]
Author Archive | Sue Enright
CoursePro is the market leading Sports Course Management tool. It’s an easy to use, powerful software, that helps you manage your Public/Private Sports Club or Leisure Centre. Reducing the pressure of administration. Find out about CoursePro here Our Schools Programme Manager Feature is an add on feature within CoursePro that allows you to manage the schools/organisations that […]
Available as of this morning, you now have the ability to send a Kicked Off Contact Trigger. There are 2 ways a member can be removed from a class: They inform you they are leaving and you click the Leave button and choose when their last class is. Unsure how to do that? Click How […]
We have released version 2.10.4 today which contains some new features: Disable Contact Triggers Two New Reports Teachers last name can now be displayed on HomePortal Fixed Term Date Definitions Extend or Copy Classes made clearer Disable Contact Triggers Have you ever wanted to stop a trigger sending, just for an hour or so? Maybe […]
We are very proud that over 900+ Leisure Centres, Swimming/Tennis/Gymnastics Clubs/Businesses now use CoursePro across the UK and the World. Our core product CoursePro is moving from strength to strength with a number of features released already this year including: Quick Activation for HomePortal – An easier way for your members to register for HomePortal, […]
We use a website called ZenDesk to monitor all our support calls and emails. A ZenDesk account allows you to log in to view all the tickets you have opened with us, and for you to see the status of them. If we are sending you attachments, we will also require you to log into your […]
Goodbye and Hello! As you maybe we aware our current Technical Director, Pete Walker, was the brainchild of our CoursePro product and wrote the first line of code back in 2009. To aid his personal development, Pete will be moving on to another role amongst our sister companies from July this year and leaving Cap2 Solutions. […]
Benefits of New Contact Triggers Resend a trigger that a member has not received More triggers have been added The option to send text messages to members Conditions Send emails/texts to teachers Make your emails look more professional with Format and Preview Resend Triggers How often do your staff hear “I never received that […]
There are 4 different sections to movements: Moving a member to a different level within the same class (using Portable Devices OR CoursePro) Flagging a member for movement (using Portable Devices OR CoursePro) Moving a member to a different class A Member moving themselves on HomePortal Moving a Member to a Different Level Within The Same […]
For every different price you charge you will need a payment plan option. These can be grouped into Payment Plans so they are easier to maintain and can be used to filter Contact Triggers (e.g. Putting all your price options for adults in to one Payment Plan allows you to send a trigger just to members […]
We had a great time at our Swimathon on Saturday and are pleased to announce that we raised £390 for Sport Relief. Check out Cap2 does Sport Relief for proof (if our dodgy photo isn’t enough!) For more on Sport Relief go to www.sportrelief.com
The Overview Screen Added an option to the overview screen to see “members in session” instead of “members in class” on classes. This is useful if you use Planned Absences and, while there isn’t a space in the class, there is in this particular session. Also if you have a member booked into the class […]
Monday 21st March – Thursday 24th March 2016 – Normal Opening Hours Friday 25th March – Monday 28th March 2016 – Office Closed Tuesday 29th March Onwards – Normal Opening Hours In the event of an emergency, i.e. a total system failure, you can contact firstname.lastname@example.org.
Back in January, we ranked you all in relation to how many members you have registered for HomePortal. After some feedback from you, we have some new functionality coming very soon. We have redesigned the Registration Process for HomePortal to make it easier for your members to sign up. Currently: A member books on to a course […]
Easter is only a couple of weeks away. Do you run week long intensive or crash courses over the school holidays? Do you know how to create that in CoursePro in 4 easy steps? Step 1 – Create a new Fixed End Date Course Step 2 – Add the new course to existing Levels Step 3 […]
Some of the most common issues raised with our support team are questions around the financial balances of your members. A member has been charged the wrong amount, how do we fix it? How do we give a refund? What do you mean by allocations? What on earth is the difference between Course Balance and Transaction Balance? […]
Are you using spreadsheets to manage your waiting list? It’s time to try your CoursePro Waiting List to make your life easier!! What can it do? Organise your waiting list by course View it by Level (i.e. all those waiting for Stage 1 etc.) When you have a space available, see only the pupils who […]
As part of our new year’s resolution to get fitter, the Cap2 team have signed up for Sports Relief 2016. However, which sport should we do? In the team we have a triathlete, folks that run half & full marathons and even a sailor. Plus one or two who consider typing a physical activity! So what could […]
At our help desk, we get a lot of questions about Reports. So we thought, for our first post of the New Year, we should share with you a guide to reports. There has been new reporting functionality in CoursePro since the middle of last year, newer customers will know about it already. However, for those of […]
Wishing you all a very Happy Christmas and a Wonderful New Year from the Cap2 Team and yes, in case you are wondering, instead of a Christmas Jumper, Patrick sprayed his beard with fake snow!!!
Thursday 24th December 2016 9.00am – 6.00pm – Normal Support Hours Friday 25th December 2015 – Bank Holiday – Support Closed Monday 28th December 2015 – Bank Holiday – Support Closed Tuesday 29th – Thursday 31st December – Support Closed Friday 1st January 2016 – Bank Holiday – Support Closed Monday 4th January 2016 – […]
While many of you who contact our support team will have noticed that there is a new person answering the phone and emails, we wanted to officially welcome James, our new support engineer to the Cap2 Team. James Wilson – Second Line Support Engineer – A new addition to Cap2 Solutions after working 2 years in […]
After yesterday’s press release from the ASA regarding their new badges for babies and toddlers (See ASA Press Release), we wanted to let you know what impact this has on your CoursePro. They have added new Discovery Ducking awards, click on ASA Awards for more information. To add new Levels, please click Adding a Level for […]
A note to explain the information displayed in the top banner. We just want to draw your attention to the banner at the top of your screen in CoursePro. What information is it displaying? And where is it getting this information from? What else is on the banner? Please click The CoursePro Banner for more details.
A List of Error Messages you may see on CoursePro and what to do about them As part of our aim to make using CoursePro even easier for you and your team, we have compiled a list of errors you may sometimes see in CoursePro. We have also included an explanation of why the error […]
A useful document for training your teachers We have created a document outlining all of the features of the Portable Devices used by your teachers. Please click A Guide to Portable Devices for Your Teachers For an editable version, please email email@example.com
Some docs to help you promote HomePortal to your members Happy Halloween!! The most common feedback we get from users is that members or, in fact, member’s parents love HomePortal. With that in mind, we have prepared a couple of documents about HomePortal. One details the quick and simple steps on how to Register. The other, […]
Our team here at CAP2 Solutions has grown over the last six months so we thought it would be nice to introduce the new faces as well as remind you of the seasoned members. Daniel Haywood – General Manager – Brand new to Cap2 Solutions after 15 years working for Leisure trusts across the […]
Badges In CoursePro, you can set up badges to be awarded upon completion of a level or achieving a distance goal and any others you may need for your school. There are two ways to award badges in CoursePro, Linked to Competencies and Teacher-led. When a Badge has been awarded, an email can be automatically […]
This webinar will focus on the flow of members in HomePortal and the permission of users in CoursePro. Watch the webinar here.